Quality Management Systems & ISO 9001 Certification
Quality Management Systems Ltd. is a leading UK business process and systems management specialist offering a complete range of world-class quality management services that include ISO 9001 implementation, accreditation support, auditing and training solutions to organisations of all types and sizes throughout the United Kingdom and internationally.
Our highly trained, experienced process management specialists will work with you and your teams to develop a practical, cost effective quality management framework that will combine seamlessly with your existing processes helping you to improve your quality systems and achieve ISO 9001 certification quickly and efficiently.
By focusing on the needs of your organisation our specialists ensure your management processes are streamlined at every opportunity to support and improve your business operations. Our quality frameworks are developed to support and improve what you do, they are simple and easy to use, and are proven to deliver a number of significant benefits to organisations whatever the size or market sector.
If you would like to learn more about what we do and how we can help you develop world-class quality management processes please get in touch today.
The Benefits of our Quality Management Systems
Our carefully tailored quality systems and ISO 9001 implementation and accreditation solutions can help deliver a number of important benefits including:
UK & International Coverage
Our expert quality assurance focused services are delivered by experienced process management specialists who combine comprehensive capabilities with practical know-how across their specialist areas of expertise to deliver real performance improvements to clients.
Our main offices are located in London and Manchester and these are further supported by regional teams of specially trained process management and standards implementation specialists who deliver expert advice and support solutions to meet the highest standards of performance expected by our clients.
Contact QMS today to learn how our expert quality management and ISO 9001 implementation and accreditation solutions can help you achieve a clear and usable quality management system that delivers effective and efficient quality management processes. To speak with one of our experts call us on 0330 223 25 85 or simply use the button below to get our full contact details or submit our contact form.
What is Quality Management?
For any aspiring organisation, whatever the size or market sector, a well-planned, useable quality management system or QMS can prove to be a very powerful business tool, helping to ensure the best results or outcomes are achieved consistently, whether this relates to the organisation itself, an individual task, a process, products or services.
An effective quality management system or QMS brings into play four separate elements – planning, assurance, control and improvement. When all these elements come together they help to ensure the best organisational outcomes can achieved, and as importantly, they can be maintained consistently over time.
Planning – Assurance – Control – Improvement
Quality Management Principles
Generally, there are a number of major principles that must be carefully followed if one is to build an effective quality management process. Different organisations and individual tasks or processes may demand some or all of these principles, and some may be considered to be more important than others.
Understanding these principles is often key to the success of a quality system it is also important to recognise that taking a pragmatic, flexible approach to the implementation of a quality management system is essential to its continued success, as poorly constructed, overly complex management systems often struggle to maintain stakeholder support and so fail to deliver long-term. It is also important to recognise that these principles should be tailored to the task at hand, regardless of the size of the organisation, business type, industry sector, task or procedure being reviewed.
The major principles of any quality management system to consider include:
What are the Benefits of a Quality Management System?
There are a whole range of organisational benefits associated with good quality management processes including:
There are lots of other benefits that a good quality management system brings, for instance, a product launch may achieve greater success when quality management principles are applied. Since these can be applied ahead of the products launch, many potential issues can be identified and smoothed out before they have a chance to create problems.
It is also likely that a business applying these quality management principles will achieve greater levels of customer satisfaction. Since any business will be reliant upon this to drive future sales, it could be a make-or-break issue. It is also more likely to generate positive news and reactions about the business, which can in turn bring in more customers.
A business may also achieve greater consistency in the way it approaches various tasks. This is true on a day-to-day basis as well as in reference to the long-term plans an individual business may have.
Avoiding unnecessary waste and periods of non-productivity is another major benefit of a good quality management system. A great deal of data can be gleaned from evidence and a solid approach to tasks and goals. This data can highlight areas where time could be better spent, not to mention the application of resources in order to get the best possible outcome.
In short, every element of an organisation and everything that must be focused on is likely to be better when a consistent quality management system is in place.
Quality Management & ISO 9001:2015
Any organisation wishing to implement a quality management system should seriously consider doing so using the globally recognised standard ISO 9001 which forms part of the ISO 9000 series of international standards and deals with quality management systems.
ISO 9001 is already used by many businesses around the world – many of which have seen significant improvements to their operations since implementing it for the first time.
ISO 9001:2105 is the latest update to this well-established quality standard. It was published in 2015 and is now recognised as the standard bearer for quality management systems around the world. It has been specifically designed to take into account all the processes and elements mentioned above.
It is much easier to achieve greater success in a business, or indeed in any part of a business, when there is a consistent and proven framework to follow. ISO 9001:2015 provides this framework, giving organisations a proven method by which they can adhere to the principles of good quality management.
Implementing ISO 9001:2015
While ISO 9001:2015 provides a strong framework to use and build upon, it is also important to realise that every business is unique. What works for one business may not work for another. It is therefore vital to build a simple but robust quality management system that is tailored towards the needs of a particular organisation or business. It is essential that the quality system should also be able to grow with that business, making it easier to assess progress, and to find and implement solutions that work and drive that business further forward.
Implementing the ISO 9001:2015 quality management standard takes time and commitment, but most organisations following this route find if it is implemented correctly then it is time that is well-invested. For the long term, a good quality management system could completely change the way a business approaches the future, it can help build customer, client and internal relationships, improve operational efficiencies, reduce costs, build profitability and ultimately lead to business growth.
Get Expert Quality Management Systems Support
Contact Quality Management Systems today to discuss your quality assurance and ISO 9001 standards requirements. Our experts can provide practical, cost effective advice and support on all aspects of ISO 9001 implementation, accreditation support, auditing and training… all tailored to meet the needs of your organisation.
With offices in London and Manchester, supported by regional teams of specially trained process management and standards implementation specialists we can deliver simple, easy to use management frameworks that work to enhance what you do
Contact us today for more information or for your FREE, no obligation quote.
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