Kaizen Archives • Quality Management Systems

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All About Kaizen

Kaizen is a Japanese business concept or methodology of continuous improvement of personal efficiency and working practices that is at the core of modern quality management and lean manufacturing processes. It’s not surprising therefore that the word Kaizen, which is Japanese translates to continuous improvement.

Mike Price

Great customer service. QMS took us through the whole ISO 9001 certification process – it was all fairly straightforward and really supports our business – we have now made several improvements to our manufacturing processes. Would recommend.

Chris Pilkington

QMS helped boost our information security and business continuity systems in one go. They worked with us to implement ISO 27001 and ISO 22301 and achieved certification first time of asking.

Chris Costley

Great service as ever. We look forward to working more closely with Quality Management Systems as our business continues to grow.

Robert Hawgood

Great work from the people at Quality Management Systems.

Highly recommended.

Emma Whitworth

We gave them a hard task but the team were very efficient and did what we asked. Great work.

Joel Fleming

We asked them to complete a complicated setup but their support was exceptional and they were clearly very experienced in their field.

Randy Brooks

Fabulous support from the team at Quality Management Systems, their QMS specialists helped us get ISO 9001 certification in double quick time.

Matthew Davies

Quality Management Systems came highly recommended and they didn’t disappoint. Superb service, gave us exactly what we needed. Happy to recommend them to others.

Nick Thomson

Excellent service from guys who really know their stuff. We wanted to beef up our data security processes, but also communicate this to our clients to give us a competitive advantage. QMS developed new systems based around ISO 27001 that fit around what we do. Top job, highly recommended.

Marie Bach

QMS implemented an ISO 27001 based system and helped us achieve ISO certification. Our info security processes are now robust but simple and easy to use. Huge confidence all round.

Patrick Ward

The team at QMS were superb, consistently going that extra-mile to deliver a truly quality service.

We were initially concerned that our brief to implement and certify to ISO 9001, 14001 and 27001 would be too challenging to achieve in one go.

This has not been the case. Simply excellent. Well done to all at QMS.

Phyllis Ross

Many thanks to the guys at QMS for a job well done. Highly recommended to anyone wanting to get ISO 9001 certification.

William Smith

My company needed to implement ISO 9001 and achieve certification quickly so we could be included on an important tender.

QMS completed the work as planned, in line with our agreed programme.

We will/are using again.

Trevor Davies

Our quality system was paper based and becoming a nightmare to manage. QMS helped us move to their software system which has literally transformed how we manage and report on our quality processes. Saved us loads of time and made everything much easier.

Bryan Pilkington

QMS have surpassed expectations with their occupational health and safety service. Would recommend.

Abbie Hewitt

Our data security processes were becoming a critical issue for us.
We engaged QMS to review our data security processes, perform a gap analysis against best practice and then implement ISO 27001, with certification.
We’re now certified and our info security systems are first-class.
Great job, we are very happy!

Natalie Brindle

We found QMS extremely professional and very efficient in their approach.

Their people are incredibly passionate about process improvement and its implementation to deliver real-life benefits.

We are already seeing a return, so well done.

Andy Peterson

Our company wanted a quality system and ISO 9001 accreditation for a number of important supply tenders. We got QMS in and could not have asked for a better result. Thanks again to QMS.

Rob L

Exporting is a growing part of our business. The lack of formal quality credentials were becoming a barrier for us. We engaged QMS to develop both new systems based on ISO 9001 and ISO 14001 and help us with certification. All done and dusted quickly and without fuss. Recommended to others looking to do the same.

George Lamont

A pragmatic bunch of systems specialists who worked hard to complete the job on time, QMS were straight to the point, with simple, easy to implement quality systems that slotted in and around our existing processes, as if they had been there for years, a breath of fresh air and definitely recommended.

Megan Smith

Excellent service and on-going support for our Quality and Environmental systems. Many thanks QMS.

Aaron Pownall

Many thanks for all your hard work, we appreciate it and will look to use again.

MrMbabe123

Fantastic working with these guys, we will be using again in the future and will definitely recommend them to others

Melanie Bailey

Excellent service and after sales support from the guys at QMS, our quality systems are now part and parcel of what we do – major improvement.

Peter Walker

World-class specialists who know their way around ISO management systems. Since getting QMS in to help us our quality and environmental systems now integrate far better in to our day to day operations. We’ve also increased our profitability, reduced waste and picked up several new clients on the back of our ISO 9001 and 14001 certification. Highly recommended.

Rob Legge

We were previously operating two systems built around ISO 9001 and 14001.
They’d been developed in-house and were proving to be “clunky”, slowing things down.
We decided to ask QMS to review both to see if they could be improved – they did just that and in double quick time.
Great work.

Will Taylor

Highly recommended, fast, efficient with great support.

Jacob Tyler

My organization expected to execute ISO 14001 and accomplish confirmation rapidly to be incorporated into a key supply delicate. QMS executed the EMS work all in accordance with our concurred program. Five stars from us, we will unquestionably utilize once more.

Emma Parr

We got Quality Management Systems in to update our existing QMS and to implement ISO 27001 and 14001. Our programme was very complicated but QMS handled it very professionally and made it look easy. Very impressed and would use again!

Tara Little

5 out of 5. We implemented ISO 9001 and 14001 at the same time and achieved ISO certification in both. QMS are highly recommended.

Ken McCloy

If you need a team of specialists to implement an ISO 14001 management system that will work for your business look no further than the team at QMS. Top-notch service, we will certainly use again.

James Christian

The QMS trainers are experienced management systems experts and that certainly comes across. Everyone took lots from the training. We will use again.

Tammy Watson

Great support from their experts. Helped us implement and achieve both ISO 9001 and ISO 14001 certification quickly… and painlessly – Highly recommended.

About Us

Quality Management Systems is a leading UK business management specialist delivering a comprehensive range of ISO standards based systems development, implementation and accreditation solutions; auditing, management software and training to organisations throughout the UK and internationally.

With offices in Manchester and London QMS develops world-class management systems individually tailored to meet your needs. Our systems are straightforward, value enhancing, and can be rapidly deployed to support what you do.