Turning Complaints into Positives with ISO 9001

Turning Complaints into Positives with ISO 9001

Can you turn customer complaints into positives for your business with a quality management system like ISO 9001? Consider this… if someone likes a product or service, they’ll usually tell a few people. If they don’t, or they receive poor service they’ll often tell a dozen or more people. Isn’t that the way it goes?

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Can ISO 9001 Help Businesses Achieve Greater Efficiency?

Can ISO 9001 Help Businesses Achieve Greater Efficiency?

How can the quality management standard ISO 9001 help businesses build greater efficiencies in what they do? In today’s hectic world, working hard all day is often not enough to ensure your business is efficient. Being efficient means making the most of every moment of your time. Working hard is not the same as working smart.

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Is ISO 45001 The Future For Worker Safety?

Is ISO 45001 the Future for Worker Safety?

ISO 45001 for occupational health and safety management systems is a new international standard developed by the International Organization for Standardization in collaboration with many of the world’s leading occupational safety groups including the International Occupational Safety and Health, the American Society of Safety Engineer’s, the American Industrial Hygiene Association and the International Labour Organisation.

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