How can the quality management standard ISO 9001 help businesses build greater efficiencies in what they do? In today’s hectic world, working hard all day is often not enough to ensure your business is efficient. Being efficient means making the most of every moment of your time. Working hard is not the same as working smart.
ISO 9001 is now the leading quality management standard for business
Perhaps the smartest way to work, and to ensure you only ever have the best practices in place, is to adopt a leading management standard such as the ISO 9001 Quality Management System.
ISO9001 is recognised and used by businesses the world over, to ensure only the best management processes and systems are used. A revised version of the standard was released by the International Organization for Standardization in 2015 (known as ISO 9001:2015) and is based on three main areas of interest.
Satisfying customers’ needs and requirements by offering better products and services
Can you be sure the products and services you now offer are meeting the needs of your customers? They may have been designed like this, but following the quality assurance processes identified in the ISO 9001 management standard will ensure you can do this on a consistent basis, with less chance of veering off course.
Following proven methods for conforming with all legal, regulatory, and statutory requirements
It is all too easy to neglect your duties in these important areas when you are working hard to make sure your business is a success. By adopting ISO9001, you can be certain nothing is missed. The framework provided in this management system sets out a systematic framework that means you will always know what is required, and when certain tasks should be completed by.
Striving for ongoing improvements that will lead to greater quality assurance and customer satisfaction levels
If you stand still in business, it’s as good as going backwards. Implementing ISO 9001 means you will have a plan in place to help you become more efficient, to improve the way you work at present, and to improve your profitability. However, everything you do will still have the same end goal in mind – to satisfy your customer so they continue to use your products and services, and to recommend your business, its products and services to others.
The flexibility of ISO 9001
Another perk offered by ISO 9001 is that it can be scaled up or down to meet the needs of any individual business as it grows or contracts. A start-up or SME striving to become more efficient may go about things in a very different way to a large, well established business operating with thousands of employees. Yet ISO 9001 works equally well for all of them, providing the quality management frameworks on which the rest can be built and personalised to the individual needs of each business.
Indeed, while taking on ISO 9001 may seem daunting at first, you may eventually realise this is the easier route to take to achieve business success.
World-class quality management frameworks
Quality Management Systems deliver a comprehensive range of world-class quality management, auditing, training and QMS software solutions to organisations wishing to increase customer satisfaction, achieve greater consistency in the delivery products and services, build profitability and enhance reputations.
If you would like to learn more about our QMS solutions, and how we can help you develop world-class quality management processes please get in touch today.
More information about ISO 9001:2015 from the International Organization for Standardization … here →